Customer satisfaction is our Organizations primary objective. To attain this satisfaction,the management board as well as all employees are dedicated to follow the guidelines specified below.

>>> Meeting all the requirements of IS0 9001:2008 QMS.
>>> Meeting any legal requirements imposed by the Gov of Pakistan.
>>> Meeting all regulatory requirements of the Lab.
>>> Utilization of Hi - Tech Machinery / Equipments and latest techniques for prompt services and accurate results.
>>> Utilization of trained technical staff and Pathologist for efficient and accurate analysis.
>>> Bringing Continual Improvement in the system through functional quality objectives and subsequent review in periodic management review meetings.
>>> Making our Laboratory an example through its prompt services proper utilization of resources, trained technical staff and expertise.
>>> Use of all available resources for research and development.

These quality guidelines are the basis.

>>> For any strategic decision as well as for our employees everyday work.
>>> For the development of concrete functional quality objectives, which shall be reviewed in periodic management review meetings
>>> To ensure that the employees are responsible for the quality of their work
>>> For Effective utilization of resources and Technical Expertise.

The management board and all employees of Dr. Mehdi A. Manji Pathological Laboratory are committed of carry out and to respect the principles
of this quality policy.